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<span class="faq_title">frequently asked questions:</span>

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<ol>
<li><a href="#answer1">How does it work?</a></li>
<li><a href="#answer2">What do I need?</a></li>
<li><a href="#answer3">What are the advantages of online tutoring?</a></li>
<li><a href="#answer4">What grade levels can participate?</a></li>
<li><a href="#answer5">What can parents do?</a></li>
<li><a href="#answer6">How much does it cost?</a></li>
<li><a href="#answer7">How early do tutoring sessions have to be scheduled?</a></li>
<li><a href="#answer8">Is it safe?</a></li>
</ol>
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<div class="faq_list">
<ol>

<li>
<a name="answer1">How does it work?</a><br/>
<span class="answer">
After you have registered with our service by creating a login and password and purchasing a tutoring package,<br/> 
you will be able to schedule a session through our website with a tutor. Your first session will be an assessment test<br/> 
so that we can determine your child’s individual level and create a customized learning plan tailored to your<br/> 
needs. You will be reminded a day in advance via e-mail about your upcoming online tutoring session. <p/>

Five minutes prior to your scheduled session time, you should login to our website using your login and password<br/> 
that you create when you register.  You will then be able to enter the tutoring session and your tutor will be online<br/> 
as well. During the live online tutoring session, you will be able to communicate with the tutor via a headset with <br />
a microphone. You can use the mouse or an electronic writing pad to communicate with the tutor on the <br />
shared screen. In addition, there will be an instant messaging chat column along the side of the screen <br />
in case you want to communicate with your tutor that way. <p/>

After taking your assessment test, we will come up with an individualized learning plan and achievement goals<br/> 
based on your child’s needs. The session will start with preset questions and concepts developed according to<br/> 
your child’s assessment test. Over time, by working through these concepts and problems with the tutor, your<br/> 
child will master the necessary skills to achieve the goals that we laid out beforehand. We will send you a <br />
confirmation e-mail after you have scheduled a session. <p/><br/>
</span>
</li>

<li>
<a name="answer2">What do I need?</a><br/>
<span class="answer">
You will need a computer with Internet access, a headset and a mouse or an electronic writing pad. <p/><br/>
</span>
</li>

<li>
<a name="answer3">What are the advantages of online tutoring?</a><br/>
<span class="answer">
&bull; Your child can attend a session from the comfort of your home.<br/>
&bull; Easy monitoring of your child by observation and regular Progress Reports.<br/>
&bull; Getting live, one-on-one tutoring.<br/>
&bull; Tailored, personalized tutoring sessions based on a learning plan built specifically for your child.<br/>
&bull; Recorded sessions that will be stored online to replay for your convenience. <p/><br/>
</span>
</li>

<li>
<a name="answer4">What grade levels can participate?</a><br/>
<span class="answer">
We tutor students from Kindergarten - 12th grade and college level math as well. <p/><br/>
</span>
</li>

<li>
<a name="answer5">What can parents do?</a><br/>
<span class="answer">
Parents can assure success of their child through our program by making sure students attend scheduled <br />
sessions, have a quiet, stress-free environment to work in, review progress reports and encourage their child <br />
in his or her efforts. <p/><br/>
</span>
</li>

<li>
<a name="answer6">How much does it cost?</a><br/>
<span class="answer">
Your child will get unlimited tutoring for only $200.00 a month. For information on current promotions <br />
please contact us at <a href="mailto:info@ilearnedonline.com?Subject=iLEARNED Online Info Request">info@ilearnedonline.com</a> <p/><br/>
</span>
</li>

<li>
<a name="answer7">How early do tutoring sessions have to be scheduled?</a><br/>
<span class="answer">
Tutoring sessions should be scheduled 24 hours in advance to ensure a particular day/time. <p/><br/>
</span>
</li>

<li>
<a name="answer8">Is it safe?</a><br/>
<span class="answer">
Yes! Our tutors do not have access to students’ personal information. In addition, we ensure that all of our tutors <br />
have undergone rigorous pre-screening and have had background checks completed. All of our sessions are <br />
recorded so that you can review any tutoring session at any time. We also review sessions to ensure that they are <br />
conducted at the highest level of academic integrity. <p/><br/>
</span>
</li>

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